Privacy policy

This policy explains what personal data New Window Quotes (“we”, “us”) collects when you use our website and request new window quotes, how we use it, and the rights you have. We are the data controller for the information you submit through our quote form.

What we collect

When you complete our quote form we collect the details you enter:

• your first and last name;
• your email address;
• your phone number;
• your postcode; and
• your answer to whether you own your home.

We also collect marketing attribution data so we understand how you found us and can measure our advertising. This includes the campaign source, medium and term (for example UTM values), campaign and ad-group identifiers, and advertising click identifiers passed by platforms such as Google and Meta. Our website may also record technical information such as your approximate landing page, browser user-agent and IP address.

How we use it, and how we’ll contact you

We use your details to match your enquiry with vetted, accredited local installers and to arrange your quotes. We will contact you by phone about the quote request you made — our contact is directly related to the application you submitted through this site. We may also email you in connection with that same request.

Our lawful basis is your consent, given when you submit the form, and our legitimate interest in responding to the enquiry you made. There is no consent tickbox by design; the notice on the form is the basis on which we contact you.

Who we share it with

Qualified enquiries may be passed to a matched installer so they can prepare your quote and arrange a home survey. We share only what is needed to respond to your request, and we do not sell your data for unrelated marketing.

How long we keep it

We keep enquiry data for 24 months from your last contact with us, after which it is deleted or anonymised, unless we are required to keep it longer to meet a legal or regulatory obligation.

Your rights

You have the right to access the personal data we hold about you, to have it corrected or erased, to object to or restrict its processing, and to data portability. You can also withdraw consent at any time and lodge a complaint with the Information Commissioner’s Office (ICO).

Cookies

We set first-party cookies to remember marketing attribution. See our cookie policy for details.

Contact us

To ask about your data or exercise any of the rights above, contact our data protection team through the contact details published on our website at https://newwindowquotes.co.uk and we will respond within one month.

New Window Quotes is a comparison service, not an installer. Quotes are free and without obligation; any funding, contribution options and final pricing are subject to eligibility and a home survey.